Herby Olschewski
With extensive experience in IT support, I understand the importance of making sure that each and every customer question, account query and/or bug report is responded to immediately. More importantly, every issue must be resolved expeditiously. The best way to achieve that is with a professional support team and structured help desk funnel, specifically in this order:
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- Step-by-step tutorial.
- Thorough user checklists.
- Frequently Asked Questions
- Dynamic Knowledge Base
- Instant Online Chat
- Ticket Submission
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ZaGenie Team
Each project has a dedicated help desk:
The buck stops here…
Contact me directly!
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